Because of the medical nature of the garments that we sell, we understand that it is important that you receive a top quality product that fits your figure as well as your lifestyle. There are size charts, directions on how to measure, and product descriptions available to you. If you are still unsure about a size or product material, contact us; a representative would be glad to assist you.
If you are not completely satisfied with your order, you may return or exchange it within 30 days. All returns and exchanges must be new and returned in their original product packaging. Products that have been worn or damaged can not be returned. Garments that have been tried on must be laundered (using warm water and a gentle detergent or dish soap) prior to returning. Items returned after 30 days from date of purchase are not eligible for credit card or PayPal refunds; Refunds on items returned after 30 days will be given in the form of store credit.
If an order is returned to us by the carrier due to refusal or an undeliverable address, and you do not wish to pay to have it re-shipped to you (even if you originally got free shipping on the order), you will be refunded for the order, minus a 20% restocking fee.
Free Shipping is only on orders that you keep, unless we made a mistake. Our original shipping charges (what we paid UPS/USPS to ship your items to you) will be deducted from your refund if your return brings the original order total below $50.00.